Within the Federal Government a confluence of factors is dramatically changing how IT organizations provide IT services to their users.  Decreasing budgets, evolving technologies, and increasingly dynamic security and legal challenges contribute to rapid changes in the Federal CIO's strategy for providing IT value to the business.  Most recently, the government has aggressively pursued adoption of Cloud-based strategies, particularly for Email, SharePoint, and what Vivek Kundra, formerly Federal CIO, referred to as the "First Mover" services - those IT services both ready from a technical as well as business case perspective.

The greatest challenge for most Government IT organizations looking to implement a Cloud strategy is no longer the technology.  The greatest challenges are Security, Service Level Management, Service Desk, and, from our experience, the often-overlooked need for a smooth path from on-premises to Cloud-based solution.  Indigo IT has developed a Cloud Services Consulting methodology based on a core set of knowledge gained from our technical expertise, previous experience, and our focus on IT Service Management.  From this knowledge we provide supporting services both to Government Cloud customers as well as Government Cloud providers that include:

• Managing the Migration to the Cloud to ensure a smooth transition characterized by the lowest risk and impact to Agency Mission and the best possible experience for end-users. Our experience with enterprise migrations, to include demonstrated expertise managing risk, communications, and expectations helps ensure that the Agency's Cloud Strategy is successful right from the first migration.
• Assessing and Managing Security Risk, to include managing the Certification and Accreditation (C&A) process through the entire lifecycle of your Cloud initiatives.
• IT Service Management, to include developing Service Level Targets and Agreements, processes for Service Management and Service Reporting, and strategies for integrating on-premises Service Desk capabilities with those of the Cloud provider.